lodigame Privacy Policy – How Your Personal Data Is Collected, Used, and Protected

When you register and use the lodigame platform, we collect several categories of personal information that are necessary for providing a secure and personalised gaming experience. Account information includes your name, date of birth, username, email address, and a password you create — this data is required to verify your identity and ensure that only eligible players aged 18 and above can access the platform. We also collect device and browser data such as your IP address, device type, operating system, browser version, and screen resolution in order to optimise how the platform renders on your specific device and to detect unusual or suspicious access patterns. Payment-related information — including your preferred Philippine Peso (PHP) payment method, transaction reference numbers, deposit and withdrawal amounts, and wallet identifiers — is collected solely to process your financial transactions securely and in compliance with applicable regulations. Usage data, including pages visited, games played, session duration, bet history, and in-platform navigation patterns, is gathered to improve platform performance and to personalise your experience. We do not collect information beyond what is reasonably necessary for these stated purposes, and we do not request sensitive personal data such as government-issued ID numbers unless specifically required for identity verification under applicable Philippine law.

lodigame uses cookies and similar browser-based tracking technologies to make the platform function correctly, remember your session preferences, and gather anonymised data about how users interact with the website. Essential cookies are strictly necessary for core functions such as keeping you logged in during a session, remembering your language preference, and maintaining the security state of your account — these cannot be disabled without breaking the platform's functionality. Performance cookies collect anonymised data on page load times, error rates, and navigation flows, helping our technical team identify and resolve issues that may affect the experience for players in the Philippines. Functional cookies may store non-sensitive preferences such as your last-visited game category or display settings so that the platform feels more personalised on each visit. We do not use third-party advertising cookies or behavioural tracking cookies that profile you for retargeting purposes on external websites. You can manage or delete cookies through your browser settings at any time; however, disabling essential cookies will prevent you from logging in and using account-dependent features. By continuing to use the lodigame platform after being informed of our cookie practices, you consent to their use as described in this section.

lodigame does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes — this is an absolute commitment we make to every player on the platform. However, to deliver a fully functional gaming service, we do share limited and necessary data with carefully selected third-party service providers who act as data processors on our behalf and are contractually bound to handle your information only as directed by lodigame. These include payment gateway providers who process PHP deposits and withdrawals, identity verification services that may be required under Philippine regulatory requirements, game content providers whose platforms host the slot online and live casino titles you access through lodigame, and technical infrastructure partners who maintain platform hosting and content delivery. In each case, only the minimum data required for that specific service is shared, and all third-party partners are required to maintain security standards consistent with this Privacy Policy. We may also disclose personal data to regulatory authorities, law enforcement agencies, or courts in the Philippines if required to do so by law, or if we reasonably believe such disclosure is necessary to protect the rights, safety, or property of lodigame, our users, or the public. If lodigame undergoes a business acquisition, merger, or restructuring, your personal data may form part of the assets transferred, and you will be notified of any material changes to how your data is handled as a result.

lodigame strictly prohibits the use of the platform by anyone under the age of 18, and this prohibition extends to the collection and processing of personal data belonging to minors. We do not knowingly collect, store, or use personal information from individuals below the legal gaming age, and our registration process includes age verification steps designed to prevent underage access. If we discover or are notified that personal data has been collected from a minor without appropriate consent, we will take immediate action to delete that data from our systems and close the associated account. Parents and guardians in the Philippines who believe their child may have accessed or registered on the lodigame platform are strongly encouraged to contact the support team immediately so that the situation can be investigated and resolved without delay. We support national and industry-wide efforts to protect young people from exposure to online gaming, and our Responsible Gaming policy contains additional resources and guidance for families. Age verification may be requested at any point during the account lifecycle, and accounts that cannot satisfy the minimum age requirement will be suspended pending review. Protecting minors from gambling-related harm is not only a legal obligation for lodigame — it is a core part of our commitment to responsible and ethical platform operation in the Philippines.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data lodigame holds about you, our support team is available to assist. You can reach us through the FAQ page, which contains answers to the most common privacy and account-related queries, along with instructions for submitting a formal support request. When contacting us about a data rights matter, please include your registered username and a clear description of your request so that our team can locate your account records and respond accurately. We aim to acknowledge all privacy-related inquiries within a prompt timeframe and to resolve them in accordance with our obligations under applicable Philippine privacy law. If you believe your privacy rights have been violated and our support team has not resolved the matter to your satisfaction, you have the right to escalate your complaint to the relevant data protection authority in the Philippines. lodigame treats all privacy inquiries seriously and will not penalise or restrict any user's account solely because they have exercised their rights under this policy. Our goal is to maintain your trust by being transparent, responsive, and accountable in all matters relating to your personal data.